Privacy Policy

Effective Date: March 2023

At Journey XX, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you share with us through our website, social media platforms, and when you interact with our brand online or offline.

1. Information We Collect

We may collect the following types of personal information when you visit our website, place an order, or subscribe to our communications:

  • Contact details (name, email address, phone number)
  • Order and billing information (shipping address, payment details via secure third-party providers)
  • Account information (username, password)
  • Marketing preferences and survey responses
  • Birthday or special dates (if voluntarily provided)
  • Browser and device data (IP address, browser type, time zone, cookies)

2. How We Use Your Information

We use your information to:

  • Fulfill your orders and provide customer support
  • Communicate with you about products, offers, and updates
  • Personalize your experience with Journey XX
  • Improve our website, services, and products
  • Conduct marketing, promotions, and campaigns (with your consent)
  • Meet legal obligations and prevent fraud

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information. All sensitive data (like payment details) is encrypted and securely handled via trusted third-party platforms (e.g., Stripe, PayPal, WooCommerce).

4. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience and understand how visitors interact with our site. You can adjust your browser settings to refuse cookies, but this may impact your ability to use certain features.

5. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties for purposes such as:

  • Payment processing
  • Shipping and logistics
  • Email marketing (e.g., Mailchimp, Klaviyo)
  • Website analytics (e.g., Google Analytics)
  • Legal compliance and protection

These partners are only given the minimum data necessary and are required to keep your information secure.

6. Your Rights

Depending on your location, you may have rights under applicable privacy laws including:

  • Accessing your personal data
  • Correcting or updating your information
  • Requesting deletion of your data
  • Opting out of marketing communications at any time

To exercise these rights, please contact us at: [email protected]

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Journey XX is not intended for children under 16. We do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the effective date at the top.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please reach out to us at:
Journey XX
📧 Email:  [email protected]
🌐 Website: www.thejourneyxx.com